FunFoto
App Support
Help when you need it
Need help with FunFoto? Review the information below or contact Yerim Lab for assistance.
Contact support
Email admin@yerimlab.com with a description of the issue. Please include your device model, operating system version, FunFoto app version, and the steps that led to the problem. Do not include passwords, private photos, or other sensitive information.
Troubleshooting
For most issues, try these steps:
- Close FunFoto completely and reopen it.
- Confirm that your device has enough available storage.
- Check that the required camera and photo permissions are enabled.
- Install the latest FunFoto update from the App Store.
- Install the latest compatible operating system update.
- Restart your device and try again.
Camera and photo access
FunFoto needs camera access to take photos and may need photo library access to select or save images. If a feature is unavailable, open your device's privacy settings and confirm that FunFoto has the required permission. You can change these permissions at any time.
Saving and finding photos
If a photo does not appear in your library, confirm that FunFoto has permission to add photos and that your device has available storage. Then reopen the app and try saving the photo again.
Report a problem
If the issue continues, send support a screenshot or screen recording when possible. Explain what you expected to happen and what happened instead. This information helps us reproduce and resolve the problem.
Feature requests and feedback
Ideas and general feedback are welcome at admin@yerimlab.com. We review all feedback, although we cannot guarantee that every requested feature will be added.
Privacy
Information submitted in a support request is used to respond to and resolve your inquiry. For more details about how FunFoto handles information, read the FunFoto Privacy Policy.