App Support

Contact support

Email admin@yerimlab.com with a description of the issue. Please include your device model, operating system version, ToothTutor app version, and the steps that led to the problem. Do not include passwords or other sensitive information.

Troubleshooting

For most issues, try these steps:

• Close ToothTutor completely and reopen it.
• Confirm that your device has an internet connection.
• Install the latest ToothTutor update from the App Store.
• Install the latest compatible operating system update.
• Restart your device and try again.

Report a problem

If the issue continues, send support a screenshot or screen recording when possible. Explain what you expected to happen and what happened instead. This information helps us reproduce and resolve the problem.

Content feedback

To report a question, answer, or explanation that may need review, include the topic and enough detail to identify the content. Do not include personal health information. ToothTutor is an educational resource and is not a substitute for professional dental advice.

Feature requests and general feedback

Ideas and feedback are welcome at admin@yerimlab.com. We review all feedback, although we cannot guarantee that every requested feature will be added.

Privacy

Information submitted in a support request is used to respond to and resolve your inquiry. For more details about how ToothTutor handles information, read the ToothTutor Privacy Policy.